Redes colaborativas em aplicativos móveis: Crowdsourcing no desenvolvimento das cidades inteligentes

Abstract

The present work introduces a bibliographical research with critical reflection on the impact of the collaborative processes in the network, specifically in mobile applications, in the smart cities. The study was based on the contextualization of the theme, with a brief description of the concept of smart cities and origin of the term, as well as the survey and definition of concepts related to the processes of collective intelligence and its derivations, and concepts related to big data and networked organizations, based on the work of Clay Shirky, Manuel Castells, Lucia Santaella, James Surowiecki and Henry Jenkins. After the support of the historical survey, this work approaches the case studies of two companies engaged as mobilizing agents, focused on one of the basic principles of improvement of the city, main focus of this work: urban mobility, with the common ground on data update from a collaborative system, collective intelligence and big data. In order to investigate how and to what extent the collective power is applied in smart cities, acting both a collector of urban data and a agent of change, it was necessary, in short, to understand the functioning of the smart city; to detect how the constitution of communities takes place; the influence of ICT on the development of the city; to analyze how people engage, from the participatory culture and the formation of communities in the applications; in conclusion, to understand the convergence between big data and crowdsourcing in the smart city