Desenvolvimento de competências digitais: uma proposta de framework para os profissionais do futuro

Abstract

In recent years, digitalization has profoundly affected society, requiring people and professionals to develop skills to effectively participate in the job market and the global economy. This thesis addresses the need for a structure that organizes and guides the development of these skills. The general objective is to identify and present a set of digital skills to train the professionals of the future, especially in the area of information technology, aligning their skills, knowledge and attitudes with the demands of the digital job market. The research included a literature review, analysis of existing models (such as the OECD and European Commission frameworks) and the implementation of a course on digital skills for future professionals at the National School of Public Administration (ENAP), aimed at digital professionals from the federal public segment synchronously. The framework developed covers ten areas: data analysis and information management, digital communication, digital collaboration, ethics and digital responsibility, digital project management, artificial intelligence, computational thinking, digital productivity, information security, digital information and communication technologies (TDIC). The framework can be used by individuals, organizations, and policymakers to create education and training programs that promote digital inclusion and future job readiness. The research reinforces the relevance of digital skills for effective participation in the global economy. The proposed framework meets the immediate needs of the job market and trains specialists to lead technological innovation. It is hoped that this study will inspire future research and initiatives to improve education and digital skills training, paving the way for a more resilient, adaptable and innovative workforce