Limites para o exercício do direito de arrependimento no e-commerce

Abstract

The Trading Market, which has been practiced for years in our society, has also sought to adapt to the new technological trends, and consequently, has intensified its virtual form through e-commerce, also known as online commerce. Considering that such trade is practiced "between the non present ", where there is no physical contact from the Consumer with the goods before it's purchased ; the legislature, in order to protect consumers, has instituted the law of regret, which gives them the right to give up or reject the online purchase and return the goods to be eventually reimbursed the amount paid. The purpose of this study is, through published and case studies, to analyze possible restrictions on the right of regret, and to conclude the lack of legislation available for these issues, unlike what happens, for example, in countries that make up the European Union