Proposta de acolhimento pré-operatório de enfermagem como intervenção no cancelamento de cirurgias entre os usuários do SUS

Abstract

The cancellation of surgeries is significant in many hospitals, not only in Brazil. The motifs are repeated in all studies, varying only by orders, and most are avoidable causes. All cancellation creates stress for the patient and burden the institution, also reflecting inefficiency in management. Faced with this reality, in which SUS (Health Unic System) patients are the most impaired, the work proposes a nursing intervention to reduce cancellations of surgeries for these patients. The study, conducted with 159 SUS patients with scheduled elective surgeries, consisted of a nursing consultation and an active search (telephone contact with the patient or family member) 48 hours before the surgery. A retrospective study was also performed on the surgical procedures performed and suspended, by specialty, reason for suspension and source of payment (SUS, Agreement and Particular) from January 2014 to November 2017. The average number of suspensions of research surgeries was 17.0%, above the historical average (10.4%) and the historical average of SUS (14.0%). The rate of suspension when there was contact with the patient or with a relative was 15.3%, lower than the rate when there was no contact (22.0%). As the percentages of patientrelated causes (44.4%) were similar to non-relative ones (55.6%), joint action is recommended between health teams and the institution, in order to reduce cancellation of surgeries