Manifestações de emoção nas relações interpessoais em um curso on-line

Abstract

This study aims at investigating how professor-tutors and students from a discipline in the Technology Distance Course in Management Process from a private education institution show manifestations of affection through interpersonal relations in digital distance learning contexts, i.e., in the discussion forums messages and chats, personal interaction moments and dialogic movements. The theoretical framework includes the complexity as defended by Morin (1990, 1995, 1999, 2000, 2005, 2008), Moraes and Valente (2008), Moraes and Navas (2010), Moraes (2004a, 2004b, 2008, 2010), Mariotti (2007), La Torre (2010) and Maturana (1998); the concepts of online interaction according to Moore (1989, 1993); Anderson (2003, 2008) and Valente (2005, 2009, 2011); the attributes related to emotions, feelings and affection in Education and Distance Education as proposed by (Maturana, 1998), Wallon (1971, 1995), Moraes (2008) and Wosnitza and Volet (2005); the Systemic- Functional Grammar as stated by Martin and White (2005), Ramos (1997), Eggins (1994), Halliday (1985) and Almeida (2010). For this research study, considered a case study (JOHNSON, 1992; NUNAN, 1992; Yin, 1984), the first step was to collect all posted messages from discussion forums and chats from two disciplines of the mentioned course. The next step was to select and categorize the messages containing lexical-grammar items through which the attitudinal meanings of affection were revealed. The results showed that 13.59% of the messages posted included affection attitude meanings (mostly positive) in their content. Among these messages, 51.58% came from discussion forums and 71.60% were posted by students. Lastly, this study aims at contributing not only to teacher and tutor education, but also to the practice of online course design